Global Product Leader | Turning AI Innovation into Trusted Enterprise SaaS
I build AI-powered SaaS products that make complex industries work better.
Over the past nine years, I’ve led global product teams across healthcare, financial services, and compliance, translating regulatory and operational complexity into scalable, revenue-generating software. I was responsible for introducing and deploying LLM-powered capabilities into production, turning emerging AI into trusted features that customers quickly adopted. My experience across the U.S., Middle East, and Europe has shaped how I approach product leadership with both commercial focus and global awareness.
I was born and raised in Queens, New York, to two hardworking Colombian immigrants. Growing up in one of the most culturally diverse places in the world shaped my curiosity early. Being surrounded by different languages, traditions, and perspectives developed my love for learning about people and cultures.
I got my first job at 15 at AMC Theaters in Kips Bay, Manhattan. Earning my own paycheck at that age gave me a sense of responsibility and independence that stayed with me. It was the first time I understood the connection between effort and reward, and it cemented my drive for success.
Fun Fact: I once sold concessions to Bruno Mars. He tried to pay with a $100 bill for $9 worth of popcorn, and I had to turn him down. Policy is policy.
When I turned 17, I enlisted in the United States Army Reserves before starting university. I trained as a Chemical, Biological, Radiological, and Nuclear Specialist (74D), graduating as the Distinguished Honor Graduate of my class and earning my first medal in the process.
The Army taught me discipline, resilience, and how to lead under pressure. It forced me to make decisions with incomplete information and stay calm when the stakes were high. Those lessons have shaped how I lead teams and navigate complexity in my professional life.
Fun Fact: Our capstone project involved testing and decontaminating real Sarin nerve agent. It was a powerful reminder that confidence comes from preparation.
I studied at Adelphi University in Long Island, graduating Magna Cum Laude from the Honors College with a BBA in Accounting. While I did not pursue accounting in the traditional sense, the financial rigor and analytical discipline shaped how I approach product strategy and business decisions today.
Serving as President of the International Student Society deepened my appreciation for working across cultures and perspectives. It reinforced something I already felt growing up in Queens: diversity of thought makes everything better.
Fun Fact: This is where I met my wife. Also, Flavor Flav is an alumnus, which still surprises people.
My first role after university was at Epic Systems in Wisconsin, the largest healthcare software provider in the United States. Surrounded by some of the brightest and most ambitious minds I had ever worked with, I learned how to think systematically, solve complex operational problems, and build software that supports mission-critical workflows.
Epic gave me my foundation in product thinking, stakeholder management, and high-stakes execution. I worked directly with hospital leadership and IT teams to solve financial and operational challenges across billing and revenue cycle systems.
Fun Fact: While living in Madison, I took my wife to see Metallica. James Hetfield threw his guitar pick into the crowd and I caught it. I still have it.
In recognition of my leadership and technical performance, I was asked to relocate to Dubai to lead and grow Epic’s billing presence across the Middle East. What began as an opportunity quickly became a responsibility to expand our footprint in the region, strengthen client relationships, and ensure the unique regulatory and operational needs of Middle Eastern healthcare systems were reflected in our product strategy.
This was my first time living outside the United States, and it reshaped how I think about leadership. I was not just implementing software. I was building trust across cultures, navigating complex insurance systems, and advocating for regional requirements with US-based development teams. From celebrating Diwali with neighbors to hosting Iftar dinners with coworkers, I made it a point to immerse myself fully. Understanding culture deeply made me a stronger leader and a more thoughtful problem solver.
Fun Fact: I discovered I’m allergic to camels. Irony at its finest.
Leading billing initiatives across the Middle East was the first true test of my professional maturity. Working with healthcare systems across multiple countries required me to operate with both technical depth and cultural awareness. I translated ambiguous insurance regulations, aligned stakeholders across time zones, and designed solutions that worked in real hospital environments.
My proudest achievement was identifying a way to resolve a client’s largest and most persistent set of insurance denials without requiring new development. By leveraging existing tools creatively and rethinking the workflow, we unlocked 2.1 million dirhams in additional revenue. That moment reinforced something that has stayed with me: the best solutions are not always new features, but new ways of understanding the system.
Fun Fact: My daughter was born in Dubai in 2020, just two weeks before the COVID shutdown. Being able to stay home with her during those early months was an unexpected blessing.
In 2022, my family and I moved to the northern coast of Bulgaria and settled in my wife’s hometown. Watching my daughter grow up close to extended family is a daily reminder of why I work hard.
Immersing myself in a new language and culture without defaulting to English stretched me in new ways. It reinforced something I have learned repeatedly throughout my life: growth happens when you are willing to be uncomfortable.
Fun Fact: My wife and I got married in Bulgaria in 2017, less than 30 minutes from where we live now. We did not know then that life would bring us back.
Bulgaria brought me into the world of compliance and risk, industries where mistakes carry real consequences. At AML RightSource, I did not just experiment with AI. I was the first person in the organization to put LLM-powered capabilities into production for our customers.
At a time when many institutions were skeptical of AI, I championed its responsible implementation and shaped how it would integrate into real investigative workflows. I worked closely with engineering to embed LLMs into core products such as media monitoring and case management, focusing on explainability, measurable efficiency gains, and user trust. Within six months, these capabilities achieved universal adoption across our existing customer base.
Beyond AI, I led the organization’s first strategic product roadmap and managed a portfolio responsible for $6M in ARR. Over time, I rose to Director of Product, overseeing four products and partnering closely with sales, procurement, customer success, and marketing. This chapter reinforced a principle I strongly believe in: innovation only matters if customers trust it, adopt it, and see tangible business impact.
Fun Fact: During this time, I also built a house from the ground up. It’s one of the most personal and challenging projects I’ve faced.
Adelphi University – Garden City, New York
B.B.A. in Accounting, GPA 3.78
Honors College | Dean’s List | Presidential Scholarship
Interested in discussing product strategy, GRC solutions, or collaboration opportunities? I’d love to hear from you.
Currently based in Bulgaria | Open to global opportunities